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Hosted “virtual” phone system or own your own?
We are often asked for an opinion on the subject of what is better solution: a hosted "virtual" PBX or [...]
3CX a Contender along with ShoreTel and CISCO For the SMB!
Lately, we have been playing with a Windows based solution offered by 3CX. We remember the "UnPBX" products of the [...]
ShoreTel SIP trunks using Asterisk?
Since we published the blog on the ShoreTel SIP implementation using Ingate, we have been deluged with requests for more [...]
The iPhone 4S Battery Drain Mystery!
My brother came from New York to visit with me in San Diego over the Thanksgiving Holiday. During his visit, [...]
ShoreTel SIP Trunks a Snap with Ingate SIParator!
I don’t think your average business professional wakes up in the morning and says “Gee, I need some SIP”! They [...]
Unified communications and its vulnerabilities
Unified communications is a revolutionary technology that integrates many worlds of communication at one place. The way unified communications has [...]
Setting up Microsoft Windows 2008 R2 Server for ShoreTel
ShoreTel currently runs on Microsoft Servers. There are a number of Windows components that need to be installed to support [...]
Enabling Chat on your Website with ShoreTel ECC 7
When someone is on your website, it is like they entered your store. Clearly, they have an interest in what [...]
Compare ShoreTel (SHOR) and CISCO (CSCO) Overview Part 1
As both a ShoreTel Certified VoIP Engineer and a CISCO CCVP I have been working exclusively in VoIP since 1998. [...]
ShoreTel Version 12 – Configuring Users Part 1
Adding Users in ShoreTel is among the most common tasks a system administrator will be expected to perform. We suspect [...]
Use your iPad as a SIP extension on your ShoreTel iPBX?
We have been experimenting with mobility options for some time now, setting up SIP phones on mobile devices like the [...]
ShoreTel Mobility Router System Admin Video Cheat Sheet!
The blog on the ShoreTel Mobility Router as one of the options offered by ShoreTel for remote worker connectivity, generated [...]