GET TECH SUPPORT NOW!
Certified Professionals Ready to Help!
On-demand support with pay-as-you-go options.
No long-term contracts!
FOR IMMEDIATE SUPPORT!
TEXT 929-292-8100
AWS Partner Network

Standard

Consulting Partner

AWS, Cisco, Twilio and ShoreTel/Mitel Technical Support Services

Cisco Support
Cisco Upgrade Cisco UCCX/UCCE Cisco Provisioning
ShoreTel/Mitel
ShoreTel Deployment ShoreTel ECC CRM Integration
Networking
LAN/WAN Design Security & Firewall Cisco Deployment
Collaboration
VoIP iPBX and Contact Center WebRTC, TEXT, CHAT, UM
Borderless Networks
Wired and Wireless Security, Firewall and VPN
Cloud & Virtualization
VMware / Hyper-V Amazon Web Services (AWS)

About DrVoIP Technical Support

DrVoIP represents a team of Cisco, ShoreTel/MiTel, Amazon Web Services (AWS) and Microsoft “On Demand” certified engineers. We do NOT SELL HARDWARE as installation and technical support are our only service.

The DrVoIP team currently manages thousands of desktops worldwide and we provide technical support on either a project, hourly or per incident basis. We also provide “virtual installation” and ongoing maintenance on a contracted fixed project fee basis.

Talk to us about all things VoIP, Network, Cloud and Security. We are particularly skilled in the call center space (CISCO UCCX, UCCE and ShoreTel ECC as well as the AWS Contact Center. We build custom telephony applications using Twilio! Talk to us about your cloud migration plans! Shop the web for your best equipment price then call us for installation and support! Our projects are on time, on budget and have the highest customer satisfaction scores! Contact us for a quote on your project today.

Products By DrVoIP

Purchase Tech Support
Purchase Support
VoIP Directory
Engineers | Partners
DrVoIP Scripts
UCCX Scripts
VoIP Training Videos
View Videos
Free Whitepapers
View
View All Products

Our Most Recent home Blog Posts and Articles:

Customize your AWS Connect CCP Agent Dashboard! »

AWS Connect CCP Building out call centers on AWS, you learn a lot about opportunities for productivity enhancements!   One of ... Read More

Front End your Call Center with Twilio Appointment Reminder! »

Send a Text or add more Telephone lines? We have long been a proponent of using more text solutions in ... Read More

AWS Call Center Deployment Check List! »

Why Consider AWS Connect? Considering the build out of an AWS Connect Call Center?   You should be!  This cloud ... Read More

Configuring a SIP Trunk TIE Line between CISCO CUCM and ShoreTel iPBX »

Merging Systems is fun and easy? In a world of swirling mergers and acquisitions,  IT organizations are expected to integrate ... Read More

Configuring Compliance Recording with CISCO Workforce Optimzaiton »

For compliance will you Record Audio or Screen? There are a range of products and services that can be used ... Read More

DrVoIP Cloud

Add DNIS routing to your ShoreTel ECC Contact Center! »

Why Route by DNIS? Routing by the number the caller dialed, or DNIS is the preferred routing strategy for any ... Read More

UCCX Instant Contact Center Script! »

The Vision! It has long been our vision to create a UCCX script that can be used to rapidly deploy ... Read More

In search of the Killer Contact Center Script (UCCX or ECC)! »

After your first 100 or so Contact Center Scripts, you begin to wonder if it would be possible to generate ... Read More

© Copyright DrVoIP.com 2018
Follow DrVoIP