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How to get your iPhone running SIP on your ShoreTel IPBX!
If you are and iPhone aficionado, you absolutely want your iPhone to work on your ShoreTel IPBX! I recently downloaded [...]
ShoreTel ECC Abandoned Call - Call Back and Dial List applications!
The ShoreTel Enterprise Contact Center has several features that are often confused: Abandoned Call, Call Back and Dial Lists. Thought [...]
Add ShoreTel Extension Lists to your Automated Attendant
Extension Lists are a unique solution for a variety of challenges in the Call Flow War! Does your Automated Attendant [...]
Admission Bandwidth Control?
In a VoIP environment the WAN circuit is generally engineered to handle X phone calls of a specific codec. For [...]
Is the Economy good for VoIP?
Has the economy hit VoIP? My thinking is that it has and in a very positive way for both integrators [...]
How to backup your ShoreTel IPBX!
Prior to version 7 of ShoreTel, backing up your ShoreTel system was very straight forward. There was a single folder [...]
Your ShoreTel Provider - What does it take to implement VoIP!
If you ask your average IT professional what a T span is, the usual response will be that it is [...]
760 Area Code Change to 442 - San Diego
760 AREA CODE Who Will be Affected? All customers with a 760 number will have to change the way they [...]
What is a ShoreTel DVM and why do I need one?
What exactly is the value of a Distributed Voice Mail Server (e.g. DVM)? What are the pro’s and con’s of [...]
Voip Network Monitoring
We have been actively working with VoIP since 1999! Since 2001 we have installed well over 10,000 ShoreTel desktops and [...]
SIP Softphone on Asterisk, CISCO and ShoreTel
Configuring SIP extensions has become one of the most requested support questions we receive. Asterisk, CISCO and ShoreTel all support [...]
Fax on VoIP IPBX systems!
When VoIP gateways first started hitting the market back in 98′, the vendors tried to packetize DTMF and quickly learned [...]