[breadcrumb]
At first I had to think about why I would want LBS on my ShoreTel Mobile Call Manager? After all, it already alows me to change my call handling modes, access my voice mail and see my call history. I can assign my cell phone as my "external assignment" and go seat on the beach while managing all of my office phone calls as if I was sitting at my desk. So what do I need Location Based Services for? With ShoreTel Version 9 the GPS in my phone can use my current location to set my call handling mode and effectively change my external assignment. So when I am in the office, all the calls to my extension ring in at my desk. If I go out for lunch the GPS notes my location as "not in the office" changes my external assignement and my calls start rining in on my cell. When I finally get home from a long day at the beach, the GPS notes that I am home and assigns my extension to my home phone. Now that may not be the definition of fixed mobile convergence, but it works for me!
ShoreTel Location Based Services
April 9th, 2009
Related articles
Campaign Dialer History and the Current State of the Art in Amazon Connect
A Brief History Amazon Connect was introduced in 2017 as a revolutionary, cloud-native contact center solution from AWS. That same [...]
Would you answer a call from a toll free number?
Campaign Dialer Feature Request? We are often asked to comment on how to increase answer rates on cold calls. Calls [...]
DrVoIP Amazon Connect Demo Center - Try it you will like it!
Amazon Connect Demo Center We offer a complete Amazon Connect Contact center with all the bells and whistles free for [...]