
ShoreTel Version 14.2 is “Virtually there”!
We have previously argued that ShoreTel should shed the hardware business and focus on software development only. Just our opinion […]
Read MoreWe have previously argued that ShoreTel should shed the hardware business and focus on software development only. Just our opinion […]
Read MoreBack in the summer we did a blog on ShoreTel from a Shareholders perceptive. There were a number of […]
Read MoreLast month we wrote that we believed that webRTC had the potential to change the business communications landscape forever especially […]
Read MoreWhen writing call control scripts for Contact Centers (ShoreTel ECC, CISCO UCCX ) do you really have to start over […]
Read MoreWhat is WebRTC? Think of it as a teleconferencing system built right into your browser! For some time […]
Read MoreThe Symptoms – Help! My on-hold recording warbles like a wounded canary! If your customers are kvetching over the aches and […]
Read MoreWhen you have been involved with the design, deployment and management of customer premise telephone systems for as long as […]
Read MoreThe “Killer UCCX Contact Center Script” After your first 100 or so Contact Center Scripts, you begin to wonder if […]
Read MoreIf you have ever tried to decide on a new hosted business VoIP solution for your company, then you have […]
Read MoreI very seldom comment, in this technology blog, on company policy and just try to stay focused on VoIP. This time I […]
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