
ShoreTel fail over options using VMware – Part 2 the “Poor Man” Option!
A simple yet very effective step you can take to assure a high availability is all but free! It occurs […]
Read MoreA simple yet very effective step you can take to assure a high availability is all but free! It occurs […]
Read MoreWhat is a “peer to peer” call center? The concept is a fully functioning call center that exists only in […]
Read MoreWe recently had an opportunity to work with a ShoreTel client that was exclusively using Apple Mac’s throughout their enterprise. […]
Read MoreIf you are paying even the slightest attention to current technology trends, you will notice that many of your desktop […]
Read MorePhone only ‘call centers’ have been rapidly replaced with ‘contact centers’ that can also handle email and chat communications. Customers […]
Read MorePhone Training is a double edged sword. Everyone wants it but nobody really wants to make the time commitment required […]
Read MoreThe most often asked question we hear among ShoreTel system administrators is how best to achieve “fail over”, assure high […]
Read MoreAmazon Web Services (AWS) has a range of storage options that make them our first choice in cloud based storage […]
Read MoreIf you have worked with ECC custom integrations for any length of time, you have build a library of solutions […]
Read More“Welcome to the ShoreTel Conferencing” sounds like a commercial announcement and many system owners want it changed! After all they […]
Read More