How SMS Hacking works?
with SIP it is easy to spoof a phone number. What is confusing is when a hacker sends an SMS [...]
Can you Delete an Amazon Connect Contact Flow?
Out of the Box? AWS has configured the contact center to work out of the box. Add a phone number, [...]
WTF is a DNIS Map?
Route by DNIS? A common call center request is to provide a custom greetings or route a call to a [...]
