ShoreTel Connect desktop client

Quick Peek at ShoreTel Connect - What's in ShoreTel V15!

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Deploy in the Cloud, on premise or Both! For those of us who have been working with ShoreTel since version 3.1, the introduction of a new ShoreTel release is always exciting!   The marketing folks are naming this release, ShoreTel Connect…
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UCCX Instant Contact Center "Killer Script" $295?!

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The Vision! It has long been our vision to create a UCCX script that can be used to rapidly deploy a new Customer Service Queue.   We appreciate that each Contact Center is different, but there is a set of expectations most folks have for…
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