Cisco Prime Collaboration Deployment interface

Cisco Prime Collaboration Deployment—Lessons learned!

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Upgrading is always a challenge! Upgrading collaboration solutions like ShoreTel or CISCO has always been a challenge for system administrators. The technology for VoIP solutions has become increasingly more complex with many touch points that…
SIP and WebRTC network devices diagram

Hosted PBX? CISCO Voice in a Router? (BE6K-S)

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The economics of a “hosted” or “cloud” based data and voice service is generally based on moving costs between the hosted provider and your office. The most dramatic example is the cost of the Internet connection. There is an inverse…
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