Expertise in design, selection, installation and ongoing maintenance
DrVoIP is NOT in the business of selling you equipment. We are in the business of providing expertise in the design, selection, installation and ongoing maintenance of your VoIP deployment. We can help you define your requirement and then create the specifications and equipment lists that enable you to shop for the best equipment price in the market. We can then provide the technical services to install, and maintain the agreed to solution going forward!
What DrVoIP Provides:
- AWS Connect Specialists – We will build you a turn key Call Center and have you operational in one day!
- IP telephony architectures with ShoreTel, CISCO and Microsoft as a base at a single location/geography to multiple locations and geographies
- Integration Unified Communication and collaboration experience adopting the “Bring Your Own Device (BYOD) concepts”.
- Migrating from a legacy communication architecture to Unified Communication
- Consulting service providers to host value added service offerings
- Customized business communication applications
- We help our customers deliver world-class services around:
- Voice – inbound/outbound
- Self-service solutions
- Multimedia management
- Video based contact centers
- CRM integrations
- Social media integration
- Quality/compliance solutions
- Reporting and analytics
- Back office automation
- Packaged applications
- Work force optimization solutions
Fanatical VoIP Support by Certified Engineers
DrVoIP has superior technical capabilities in iPBX, Call Centers, VoIP, SIP, video conferencing, voice mail, IVR, and Dialing Solutions. With certified Expertise in AWS, ShoreTel, CISCO, Microsoft, 3CX, Asterisk and all things Linux, we can take you from concept to “go live” and stay with you for training and “post cut” help desk solutions!
Additionally, we provide custom Salesforce, CRM and SAP integration for most phone systems. We do custom call flow and IVR scripting for AWS Connect, Twilio, Mitel/ShoreTel ECC and CISCO UCCX. Our Browser Based Call Center is built out on Twilio and AWS! If you want to route voice, text, chat or video to the “next available” agent give us a call!
Sample Solutions and Comparisons:
Need customized iPBX & Contact Center Solutions?
DrVoIP specializes in AWS technology with particular focus on AWS Connect a game changer in the Call Center space! We can provide a custom Inbound Call Center in hours not months! Take the DrVoIP challenge and let us build you a pilot call center in hours. Nothing to download and nothing to install. Our browser based softphone solutions will have your call center operational in the shortest possible time frame. No servers to install, not equipment to buy! Just login and start taking customer requests in your own, customized call center.