AWS S3 – a ShoreTel backup strategy!
Amazon Web Services (AWS) has a range of storage options that make them our first choice in cloud based storage … Read More
ShoreTel ECC MySQL rants, raves and solutions for email, chat and text (SMS) messaging!
If you have worked with ECC custom integrations for any length of time, you have build a library of solutions … Read More
Editing ShoreTel System Prompts or WTF is a PHR file?
“Welcome to the ShoreTel Conferencing” sounds like a commercial announcement and many system owners want it changed! After all they … Read More
ShoreTel VPN or MPLS? What works and saves money?
An IPsec Virtual Private Network or VPN, is sometimes used as a backup route for a Wide Area Network failure. … Read More
Is there a RAT Virus in your phone system?
If you have a device on your network that you do not have root privileges for, then your entire enterprise … Read More
Don’t Look now you’ve been hacked – part 2 (useful tools for awareness)!
The thought of people being concerned that NSA is listing and monitoring their activities is a hysterically funny concept to … Read More
Looking for a UCCX Wall Board? – VSR2 has the vision!
If you have ever considered adding a Wallboard to your CISCO UCCX based Contact Center deployment, you know that the … Read More
Don’t look now but you have been hacked!
Hackers at the Front Door? Most every home and business office now has a firewall that separates your internal computer … Read More
ShoreTel Virtual Trunk Switch – Configuration and License impact!
ShoreTel currently has three virtual appliances that can be used in place of the Orange ShoreGear voice gateways and conference … Read More
Hacking ShoreTel with Wireshark or Trouble Shooting One way Audio.
When I was a little kid, back when there was black and white TV sets and 33 RPM records, I … Read More
