ShoreTel Location Based Services
At first I had to think about why I would want LBS on my ShoreTel Mobile Call Manager? After … Read More
ShoreTel CRM Integration
Every business desktop seems to have some type of customer or ticket management software solution. Outlook and Notes are very … Read More
Priority Call Management?
Are all your customers equal? Every business owner, large or small knows the answer to that question and the answer … Read More
VoIP System Design – Call Flow
Installing a VoIP solution has a wide range of technical issues that need to be addressed, organized and accounted for. … Read More
ShoreTel Version 9 Personalized Call Handling Options
Call Handling modes has always been one of ShoreTel’s most popular user features. The concept is simple: define how you … Read More
To VOIP QOS or not to VOIP QOS?
In telephony, IP QOS is somewhere between a science and an art. Setting up VOIP QOS on your network is … Read More
LLDP-MED speeds ShoreTel VoIP installations!
Using a VoIP phone system and installing one, are two entirely different user experiences! Most product development efforts focus necessarily … Read More
A VoIP Deployment will only be as good as your Network!
Remember those old SUN Microsystems commercials? “This is my dog, network. He can get you anything you need”. Well, regardless … Read More
Effective ShoreTel Support for all of your VoIP Solution Needs
ShoreTel Support ShoreTel gives business owners everything they need to have the peace at mind of knowing they have access … Read More
