ShoreTel VPN or MPLS? What works and saves money?
An IPsec Virtual Private Network or VPN, is sometimes used as a backup route for a Wide Area Network failure. […]
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Is there a RAT Virus in your phone system?
If you have a device on your network that you do not have root privileges for, then your entire enterprise […]
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Don’t Look now you’ve been hacked – part 2 (useful tools for awareness)!
The thought of people being concerned that NSA is listing and monitoring their activities is a hysterically funny concept to […]
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Looking for a UCCX Wall Board? – VSR2 has the vision!
If you have ever considered adding a Wallboard to your CISCO UCCX based Contact Center deployment, you know that the […]
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Don’t look now but you have been hacked!
Hackers at the Front Door? Most every home and business office now has a firewall that separates your internal computer […]
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ShoreTel Virtual Trunk Switch – Configuration and License impact!
ShoreTel currently has three virtual appliances that can be used in place of the Orange ShoreGear voice gateways and conference […]
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Hacking ShoreTel with Wireshark or Trouble Shooting One way Audio.
When I was a little kid, back when there was black and white TV sets and 33 RPM records, I […]
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Can you create a “killer” Contact Center Script?
Most Scripting engineers working with Contact Center deployments built on CISCO UCCX, ShoreTel ECC, or Avaya have amassed a collection […]
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Run ShoreTel on Vmware Player or Oracle VirtualBox!
With the release of ShoreTel Version 4.2 the company introduced the concept of virtual appliances. These software objects, had the […]
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SIP as a Disaster Recovery Strategy? EtherSpeak answers the call!
As a standard deployment practice, we at DrVoIP implement SIP trunks as a “fail over” on every system we install. […]
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