These three scripts work together as a MainGreeting, QueueHold and Transfer to VM. The QueueHold offers the opportunity to get a call back and can turn that on/off at pre-determined times. If you are using the Dextr.Cloud portal this script also checks for Open/Closed days that are Holidays or Team Meeting days. If you are not using Dextr you may want to remove the Lambda call from the main greeting script. Also be sure to first import the scripts, then open each script and be sure to set the correct QUEUE and VM transfer numbers!