ShoreTel SIP Trunk Configuration Parameters for Level 3
Generally, we do not fill out forms given to us by Carriers. Most Carrier forms use nomenclature that is … Read More
How to set up Backup for ShoreTel VG50 and VG90 V siwtches!
Both models of the ShoreTel VG90 and VG50 are availabe in V switch configurations. The V switch configuration enables … Read More
How to Telnet into a ShoreTel phone
A typical trouble ticket might sound like “when another extension calls me, I can hear them, but they can not … Read More
Switch Connectivity Diagnostic
Most ShoreTel System Administrators learn early on that the “Quick Look” link in the ShoreWare Director is your best friend! … Read More
The missing ShoreTel Beep!
In both ShoreTel Release 8 and 9 there is a very interesting behavior that will ultimately bring a client call … Read More
V Switch Schedule does not change Automated Attendant?
This is one of those trouble tickets that keeps an engineer awake at night. A V switch was installed at … Read More
ShoreTel “Call Screening”
Call Screening is a popular telephone feature though some people consider it both annoying and insulting. In ShoreTel 9 … Read More
Route Points, IRN’s and Media Streams!
Lately the subject of ShoreTel Route Points and IRN’s has been getting a lot of “mind share” from those working … Read More
What is all the Hub about?
So you can’t get any help from the IT department getting a private printer connected to your office PC. So … Read More
VoIP is Intimate
A VoIP deployment is an act of intimacy. One of the great challenges for the deployment team is defining the … Read More
