
Give Amazon Connect Phone system features with “Dial by Name” functionality
use LEX to enable a “dial by name” directory and give your call center phone system like features!
Read Moreuse LEX to enable a “dial by name” directory and give your call center phone system like features!
Read MoreLEarn to configure an Amazon Connect Call Center soup to nuts! Tutorial includes FREE Contact Flow library you can import and use in both real life and with the tutorial. – DrVoIP
Read MoreDextr Quick Connects Dextr has always had a “directory” service that enabled agents to transfer callers in and out […]
Read MoreThe Dexter Dash Dashboard makes it possible to shift agents between queues in an Amazon Connect Call Center!
Read MoreGeo-location Wifi databases? How many of you are aware that there are maps, accessible to the public that show your […]
Read MoreDextr Website Chat Integration The ability to integrate your Company Website with your call center is a powerful customer experience […]
Read MoreThe Call Back Dilemma ! It is now common place to hear an option while you are on hold in […]
Read MoreWhat no Voice Mail? One of the surprises you get when working with Amazon Connect is the fact that, out […]
Read MoreIs Today A Holiday? Having deployed hundreds of CISCO UCCX and ShoreTel ECC and other Contact Centers, checking to see […]
Read MoreWell, it is the 21st century and though we still drag around fax machines, we do seem to be getting […]
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