ShoreTel Version 9 Personalized Call Handling Options

April 3rd, 2009

Call Handling modes has always been one of ShoreTel’s most popular user features. The concept is simple: define how you want the system to process an incoming phone call to your desk in case you are “out of the office”, “in a meeting” or “sitting at my desk”. Before ShoreTel, the company receptionist would have the responsibility of putting a caller on hold, calling your extension, finding out you are away from you desk and then asking the caller if […]


Effective ShoreTel Support for all of your VoIP Solution Needs

March 27th, 2009

ShoreTel Support ShoreTel gives business owners everything they need to have the peace at mind of knowing they have access to support when they need it. This includes services directly by ShoreTel support as well as through authorized service partners. These are the reasons that so many different people have been opting for ShoreTel communication systems for all of their VoIP solution needs. Every business that has tried to implement the right VoIP communication system into their operations has experienced […]


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